Front Office as a Service

Your whole front office, staffed and running. In English and Spanish.

We answer your phone, book appointments, send the reminders, and bring customers back. You see every booking on one app on your phone. One monthly fee, less than one part-time employee.

  • Live in 30 days
  • You approve every message
  • Your data stays yours, no exit fee

Tap the phone to hear Eve answer

9:41

Floz Dental · 9:41 PM

FD

Floz Dental

Office closed. Nobody at the front desk.

Tap to call

A real recording of Eve answering for a demo dental office. Turn your sound on.

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Hear it work

This is who answers your phone.

Pick your business. Tap play.

Calling Floz Med Spa

Eve · English

The squeeze

Too much work. Not enough hands.

You're with a customer. The phone rings. They call someone else.

Your front desk is at lunch. The call goes to voicemail.

A lead comes in at 9 p.m. Nobody answers until tomorrow.

Past customers forget about you. Nobody calls them back.

Each one is money walking out the door.

Claim my free Missed-Call Leak Audit20 minutes. Written report in 5 days. Yours to keep.

What's in the box

Your full front office, in one box.

Six front-desk jobs. One monthly fee.

  • 1

    Receptionist

    Answers every call, day and night, in your business name.

  • 2

    Appointment scheduler

    Books, moves and cancels on the call.

  • 3

    Intake coordinator

    Gets name, number and reason, and sends it to you.

  • 4

    After-hours desk

    Nights, weekends, lunch and holidays.

  • 5

    Bilingual front desk

    English and Spanish, switching when the caller asks.

  • 6

    Lead responder

    Replies fast to website, Google and ad leads.

  • Plus the App

    See it all on your phone.

The App

Run your front office from your phone.

  • See your week at a glance
  • Know who's coming and why
  • Move or cancel a booking in one tap
  • See who needs a call back
  • See which customers came from your ads

Works on iPhone, iPad and computer. No complicated software.

Plans

Hire the whole office, or one position at a time.

Receptionist

Eve answers every call in English and Spanish and texts you every booking.

Get my quote
Most complete

Full Front Office

Everything: phone, website chat, reminders, reviews, past customers, ad tracking, and the App.

Get my quote
ReceptionistFront DeskFull Front Office
Phone answered day and nightIncludedIncludedIncluded
Books, moves, cancels on the callIncludedIncludedIncluded
Text + email to you for every bookingIncludedIncludedIncluded
English and SpanishIncludedIncludedIncluded
The App on your phoneAddIncludedIncluded
Website chat that booksAddAddIncluded
Missed-call text back + remindersAddAddIncluded
Bring back past customersAddAddIncluded
Google review requestsAddAddIncluded
See which ads bring customersAddAddIncluded
HIPAA complianceAddAddAdd

Less than one part-time employee. Exact quote after your free assessment.

Build your own

Tap what you want.

Nothing picked yet. Tap what you want.

Each plan includes one login. Add more for your team. HIPAA compliance available as an add-on.

Two languages

Every caller understood. English or Spanish.

Eve speaks English. When a caller asks for Spanish, Eva takes over on the same call. Your Spanish-speaking customers book instead of hanging up. Included in every plan.

Do the math

A front desk hire vs. your AgentFloz front office

Front desk hireAgentFloz
HoursBusiness hours24 hours, 7 days
Lunch, sick days, vacationCalls go to voicemailNever off
Spanish-speaking callersOnly if you hire for itIncluded
TrainingWeeks, and again when they leaveWe set her up for you
Follow-up and remindersWhen someone has timeEvery time, automatically
Past customersUsually forgottenInvited back
Seeing your bookingsAsk them, or log in somewhereOne calendar on your phone
CostWages, payroll taxes, trainingLess than one part-time employee

Already have a front desk? Keep them. We cover the calls they can't get to.

How it works

Three steps. You do about three hours of it.

  1. 1

    Tap Get Started

    Eve asks a few quick questions about your business and books your free 20-minute assessment. It takes about two minutes.

  2. 2

    We map your week

    On the call we find every place calls and leads slip through. You get a written leak audit. It is yours to keep, either way.

  3. 3

    Live in 30 days

    We build it, test it, and you approve every message before it goes out. Then Eve goes to work, every day and every night.

Our promise

We do the work. You get your time back.

  • We build it, switch it on, and keep it running. If something breaks, we fix it.
  • One person who knows your business. Not a help desk.
  • You approve every message. Nothing goes out to a customer until you have read it and said yes.
  • Your data stays yours. Take it any time. No exit fee.

What Eve will not do

  • Give medical, legal, or financial advice
  • Confirm insurance coverage
  • Write into your practice software or EHR
  • Replace the people who do the real work

Industries

Built for your kind of business.

Tap yours to see how it works.

Questions

The ones we get asked

What's in the full front office?

Six front-desk jobs: receptionist, appointment scheduler, intake coordinator, after-hours desk, bilingual front desk, and lead responder. Plus the App to see it all on your phone. The Full Front Office also adds website chat that books, missed-call text back and reminders, Google review requests, bringing back past customers, and ad tracking.

Can I start with one position and add more later?

Yes. Start with what you need and add positions any time.

Do I have to change my phone number or software?

No. Eve works with the phone number, website, and calendar you already have.

How do English and Spanish work on the same call?

Eve answers in English. If the caller asks for Spanish, Eva takes over on the same call. Included in every plan.

Will callers know Eve is a virtual employee?

Eve is friendly and clear about who she is. Callers care that someone answered and booked them, and Eve does both.

How much of my time does this take?

About three hours in total: one call to map your business and one to approve the messages before launch.

What does it cost?

Less than one part-time employee. Hire the whole office or one position at a time. You get an exact quote after your free assessment.

Is there a contract?

After the first 90 days it's month to month. No exit fee.

Can my staff use the App too?

Each plan includes one login. Add more for your team.

Can I see which ads bring me customers?

Yes, with the Ad Tracker or the Full Front Office.

Do you offer HIPAA compliance?

Yes, as an add-on.

Who do I call when something needs to change?

One person who knows your business.

Eve, your Expert Virtual Employee

Next step

Hire Eve for your business.

She answers every call, replies to every lead, and texts you every booking. Day and night. English and Spanish.

For less than the price of one part-time employee

¿Prefiere español? Empiece hoy con Eva →
  1. 1 Tap Get Started
  2. 2 Eve asks a few quick questions
  3. 3 We text you to confirm your free 20-minute assessment